Retail Store Supervisor at Ntel Nigeria
Ntel is Nigeria’s most revolutionary 4G/LTE-Advanced network that delivers superfast call-connect times, crystal clear Voice-over-LTE and high-speed Internet access (up to 100Mbps). Our aim is to deliver value by providing the most advanced broadband-based solutions and supreme service.
Retail Store Supervisor
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 5 – 7 years
- Location Lagos
- Job Field Sales / Marketing / Retail / Business Development
Job Description
- To develop store strategies to increase customer acquisition, expand store traffic, meet sales & profitability goals and enhance customer satisfaction.
- Responsible for the day-to-day supervision of our retail outlets, including sales, staff, stock and resources management.
Key Responsibilities
- Develop business strategies to increase customer acquisition, expand store traffic and optimize profitability
- Construct, forecast, and manage sales and service transactions at the retail points
- Generate leads through networking and other upselling techniques.
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Build, manage and lead a team of retail sales officers to generate revenue through the sales of ntel products
- Report on weekly sales and service activities, make data driven decisions and coach the team based on results.
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Additional store manager duties as needed
Requirements
Education:
- Fluent in English
- First degree or equivalent in Marketing or a related field
Experience:
- Minimum 5 to 7 years experience including:
- 2 to 3 years experience in supervisory role
- 4 years of retail & direct sales or marketing experience.
- Proficient in the use of relevant Microsoft office packages
- Professional Certification:
- Professional Certification in retail & direct sales or marketing is an added advantage
Knowledge:
- Good knowledge of ntel’s products and services
- Telecommunication business savvy
Skills / Physical Competencies:
- Problem Solving skills
- Attention to details
- Networking skills
- Interpersonal skills
- Result oriented
- Customer Service skills
- Communication skills
- Listening skills
- Selling skills
- Negotiating skills
- Persuasive skills
- Organisational skills
- Analytical skills
- Presentation skills
Behavioral Competencies:
- Integrity
- Professional
- Customer orientation
- Adaptable
- Positive attitude
Quality / Technical Competencies:
- Computer & Information Technology Appreciation
Applicants should send their CV’s to: careers@ntel.com.ng
Related posts:
Co Creation Hub (CcHUB) Digital Media Recruitment
Sterling Bank Summer Associate Internship Program
Sales Representatives at Vicmart Enterprises Limited
Latest Vacancies at Sahel Capital Partners & Advisory Limited
Academic Staff recruitment at Nile University of Nigeria 2018
Accounting Officer at Hobark International Limited (HIL)
Job Recruitment at the Federal Ministry of Budget and National Planning
Graduate Accountant Recruitment at Sujimoto Construction Limited